While some new business owners face the issue of not enough customers, others face the issue of too many customers/clients. Both are serious issues and must be dealt with carefully. There are many lists on how to find new customers/clients. Here is a list of 10 ways to deal with a rapid influx of new customers. The goal is a steady flow of just the right customers/clients.
1. Know the customer/client that is right for your business.
Get really clear about your ideal client or customer so you can be selective when there are too many business opportunities and you do not have time to accept them all.
2. Have a specialty that you are known for.
Specialize so that you get really good at what you are doing. You can then service more customers/clients quickly.
3. Eliminate clients who drain you.
If a client/customer takes too much of your time, that client/customer is costing you money. Look for ways to predict who will be a time-consuming customer/ client and avoid them. Find ways to eliminate those customers/clients.
4. Create systems to support you.
Examples are: a good business development system* that provides you with the customers or clients you need, a good bookkeeping system to keep track of expenses and revenue, a customer/client tracking system with a database of customers/clients names, addresses, and other useful information.
*Even though it may seem like you have too many customers at the moment, that flow will stop unless you keep marketing.
5. Off load routine tasks to others.
What are the repetitive tasks you hate to do but which you know are necessary to run your business? Many administrative tasks are easily taught to a support person and by doing so you make more time in your day to see customers/clients.
6. Leave time in your day for reflection and self-care.
Doing the tasks of the business is of course necessary. Many get so focused on their task lists that they never have time to take a strategic look at the business. Putting aside time every week helps you to find more ways to work with the customers/clients you want to. Leave some time too for taking care of you. This means making time for doctor's appointments, hair care, massage therapy, exercise, meditation and anything else that provides for your health and well being.
7. Set firm boundaries.
Don't allow a client/customer to play on your sympathies and convince you to do something you know you should refuse (i.e. too time consuming, not your specialty and/or for free). Doing favors for others is not a favor to you!
8. Raise fees.
If all the clients/customers coming to you are your ideal clients/customers then it is time to raise fees/prices. This will sort the clients/customer that are willing to pay more for your services and those who are not. Revisit your fee/price structure at least once a year.
9. Refer to others.
When clients/customers are not your ideal clients/customers or when your ideal clients/customers cannot afford your fee, have a list of other business owners to whom you can refer.
10. Hire someone to help you do the work.
Once you have off loaded all the repetitive tasks it may become necessary to hire another worker who does the work that you do to work with you.
Mitch McConnell unveils resolution to move trial forward with unanticipated speed, consigning key proceedings to late-night hours
As Donald Trump prepared on Tuesday to address the billionaires in Davos, the US Senate prepared to hear opening arguments in an impeachment trial that could remove Trump from the presidency, if not from his seemingly unassailable perch in the public eye.
For only the third time in history, prosecutors sent by the House of Representatives will rise on the Senate floor to charge the president with ‚Äúhigh crimes and misdemeanors‚ÄĚ and declare that he must be turned out of the White House.
Melbourne University academic rebuffed bid to recruit her in exchange for her release, letters reveal
Iran tried to recruit the British-Australian academic Kylie Moore-Gilbert as a spy for Tehran in exchange for her release, but the overture was furiously rebuffed, letters smuggled out of Evin prison reveal.
Moore-Gilbert, a Cambridge-educated academic specialising in Middle East politics, is currently being held in Ward 2A, an isolated Revolutionary Guard-run wing of Tehran‚Äôs notorious Evin prison, serving a 10-year sentence for espionage, a charge she, and the Australian government, rejects as entirely false.
Memories of 2003‚Äôs Sars outbreak cause jitters on financial markets, with Hong Kong worst hit, as death toll rises to four
Shares have fallen across Asia Pacific amid mounting concerns about a new strain of coronavirus in China that has left at least four people dead and spread to at least four countries.
With the economic damage done by the devastating 2003 Sars virus still fresh in the mind of many traders, stocks were sold heavily on Tuesday and expectations grew that the markets were in for more falls in the days ahead.
Family of 15-year-old Nora Anne Quoirin have asked authorities to conduct inquest
The parents of an Irish girl who was found dead after going missing from a Malaysian nature resort last year have sued the resort owner for alleged negligence and asked the authorities in Kuala Lumpur to conduct an inquest.
Nora Anne Quoirin, 15, who had learning difficulties, disappeared in early August from a rainforest resort in Seremban, about 45 miles (70km) south of the Malaysian capital, a day after her family arrived on holiday.
Extradition hearing begins in Canada as defence team rejects allegations that executive tried to get around Iran sanctions
The accusations of sanctions busting against Huawei executive Meng Wanzhou have been dismissed by her lawyers as ‚Äúfiction‚ÄĚ at the start of a legal hearing in Canada in which she is fighting extradition to the United States.
Meng Wanzhou, the chief financial officer of the technology conglomerate, and eldest daughter of its founder Ren Zhengfei, is wanted by US authorities for alleged fraud in trying to circumvent Washington‚Äôs sanctions against Iran.
The Angolan government has vowed to use ‚Äúall possible means‚ÄĚ to force the return of Isabel dos Santos following the Luanda Leaks investigation into how the ex-president‚Äôs daughter accrued her $2bn fortune.
Josep Llu√≠s Trapero faces up to 11 years in prison over alleged role in failed bid for independence
A former Catalan police chief has denied being close to the deposed regional president who led the failed bid for independence from Spain two years ago, as he appeared in court accused of rebellion over his alleged role in the push for secession.
Josep Llu√≠s Trapero, who served as the chief of the Mossos d‚ÄôEsquadra until he was sacked by the central government in October 2017, faces up to 11 years in prison if convicted of colluding with the regional government of Carles Puigdemont.
Meng ‚Äď a former vice-minister of public security in China ‚Äď is among a growing group of Communist party cadres caught in President Xi Jinping‚Äôs anti-corruption campaign, which critics say has also served as a way to remove the leader‚Äôs political enemies.
Men in New Zealand and Spain calculated longitude and latitude to perfectly align both slices
An Auckland university student has created an ‚Äúearth sandwich‚ÄĚ with a stranger in Spain, after a long search for an accomplice.
Etienne Naude, 19, placed a slice of white bread on the ground at Bucklands Beach in Auckland, using longitude and latitude to ensure he was precisely opposite a volunteer he had found in the south of Spain after posting for help on Reddit.
The Senakw development aims to ease the city‚Äôs chronic housing crisis ‚Äď and to challenge the mindset that indigeneity and urbanity are incompatible
The scrubby, vacant patch beneath the Burrard Street Bridge in Vancouver looks at first glance like a typical example of the type of derelict nook common to all cities: 11.7 acres of former railway lands, over which tens of thousands of people drive every day.
This is not any old swath of underused space, however. It‚Äôs one of Canada‚Äôs smallest First Nations reserves, where dozens of Squamish families once lived. The village was destroyed by provincial authorities more than a century ago.
Amazon have arrived in force in rapidly expanding Hyderabad, with designs on the currently almost non-existent Indian e-commence market
The futuristic lobby of the new Amazon building in Hyderabad feels as though it should have a permanent orchestra blasting out Also Sprach Zarathustra. The scale is intended to awe. A large slogan on a wall suggests the company is ‚ÄúDelivering smiles‚ÄĚ. The only sound that rises above the hush is a synthesised beep, coming from a giant screen playing a video of the campus at various stages of its construction.
Built on nine acres in this Indian city‚Äôs financial district, it is Amazon‚Äôs single largest building globally and the only Amazon-owned campus outside the US. It can house over 15,000 employees, but its size is its main architectural feature: it resembles the same cube of glass steel and chrome seen in corporate offices across Hyderabad, though a flash of magenta reflected in one of the top floor windows, from a billowing sari across the road, is a nice Indian touch.
Minibuses that run on Friday evenings and Saturdays buck state‚Äôs religious restrictions
Tel Aviv is one of Israel‚Äôs most dynamic cities, but the latest local craze could appear fairly humdrum to outsiders ‚Äď a bus service that runs at weekends.
Packed 19-seat minibuses fill up fast with passengers, who excitedly gossip about the new routes. People patiently queue at bus stops, knowing they might have to wait for two or three buses to pass before there is a space. Still, they are upbeat. ‚ÄúIt‚Äôs a pleasure,‚ÄĚ said Ben Uzan, a 30-year-old electronic engineer. ‚ÄúIt‚Äôs a blessed initiative.‚ÄĚ
The Garbage Cafe in Ambikapur, India, is helping to tackle the country‚Äôs plastic waste problem ‚Äď and their novel idea is catching on
On bad days, when his employer made some excuse for not paying him his paltry daily wage, Ram Yadav‚Äôs main meal used to be dry chapatis, with salt and raw onion for flavour. Sometimes he just went hungry. For a ragpicker like him, one of the thousands of Indians who make a living bringing in plastic waste for recycling, eating in a cafe or restaurant was the stuff of fairytales.
But last week, Yadav was sitting at a table at the Garbage Cafe in Ambikapur, in the state of Chhattisgarh, over a piping hot meal of dal, aloo gobi, poppadoms and rice. He earned the food in exchange for bringing in 1kg of plastic waste. ‚ÄúThe hot meal I get here lasts me all day. And it feels good to sit at a table like everyone else,‚ÄĚ he said.
Housewives, grandmothers and students in Delhi at centre of resistance to new citizenship laws
With a toothless grin and a clenched fist raised to the heavens, 90-year-old Asma Khatun chanted exuberantly. ‚ÄúAzadi,‚ÄĚ she cried, using the Hindi word for freedom and joining a loud chorus that rang out across Shaheen Bagh, a neighbourhood in South Delhi that over the past few weeks has become a nationwide symbol of resistance.
In her nine decades, Khatun has lived through British colonial rule, the war of independence and India‚Äôs bloody partition with Pakistan, but as a housewife she had always stayed behind closed doors and barely brushed with politics. That was until last month.
The 16-year-old, from Eritrea, had been in the facility for more than a year and died of an unknown illness and lack of medical care
A 16-year-old is the latest person to die in a network of Libyan detention centres where refugees and migrants are locked up indefinitely after they are returned to the war-torn north African country by the EU-funded coastguard.
Fellow detainees in Sabaa detention centre, Tripoli, named the boy as Adal Debretsion, an Eritrean who had reportedly been locked up for more than a year. They said the teenager died on 12 January of an unknown illness and a lack of medical care.
Magistrate dismisses police contention Prof Dianne Jolley is a threat to public safety, after she spends two weeks in jail
Police have been accused of acting in ‚Äúsecret‚ÄĚ to obtain key documents in the case of a Sydney professor‚Äôs alleged fake harassment campaign.
Prof Dianne Jolley, the dean of science at the University of Technology Sydney, was arrested in November for allegedly sending fake threats to herself after the university planned to cancel a Chinese medicine course.
Far from promising an economic miracle, the UK has missed the boat on a continent on the brink of a painful debt crisis
Tony Blair‚Äôs cheerleading for the UK-Africa investment summit is of a piece with much of the former prime minister‚Äôs recent career. Trading in grand-sounding ideas, often very short on detail, he brings the pitch of an evangelist crossed with a lobbyist to the world‚Äôs biggest problems.
Decreased flows caused by water-hungry neighbours, especially India, are damaging river communities
‚ÄĘ All photographs by Kaamil Ahmed
Holding his downturned palm level with his waist, Musana Robi Das indicates how tall he was when he started working on Bangladesh‚Äôs rivers.
As a child he helped his father ferry villagers across local waterways. Now a tall and spindly 50-year-old, he has had to abandon that life as a boatman. The waters now sit so low that his services are unnecessary. So the past decade has instead been spent repairing shoes inside a dimly lit wooden booth in the village market.
Startling scale of inequality laid bare as Oxfam report highlights chronically undervalued nature of care work
The world‚Äôs 22 richest men have more combined wealth than all 325 million women in Africa, according to a study.
Women and girls across the globe contribute an estimated ¬£8.28tn ($10.8tn) to the global economy with a total of 12.5bn hours a day of unpaid care work, a figure more than three times the worth of the global tech industry, claims an Oxfam report published on Monday ahead of the World Economic Forum in Davos.
Economic growth in African countries has triggered a global race for influence. Britain cannot afford to be left behind
Africa is the coming continent. Its population is predicted to double to 2 billion people over the next three decades. That growth will mean enormous opportunities for business and investment, but will also create huge challenges around sustainability and the environment.
An Africa focus is therefore essential, particularly for a post-Brexit Britain.
Stella Nyanzi, imprisoned in Uganda after writing poem about president‚Äôs mother‚Äôs vagina, lambasts regime‚Äôs ‚Äėfear of writers‚Äô
The Ugandan academic, writer and feminist activist Dr Stella Nyanzi, imprisoned for criticising the country‚Äôs president, has been awarded the Oxfam Novib/PEN International award for freedom of expression.
Nyanzi has been in Luzira women‚Äôs prison in Kampala, the capital, for nearly 15 months after writing a poem about President Yoweri Museveni‚Äôs mother‚Äôs vagina. The poem uses the metaphor of her vagina and Museveni‚Äôs birth to criticise his near 35-year rule.
While a conviction is unlikely, some Republican senators such as Mitt Romney, Lisa Murkowski and Susan Collins could break ranks over trial procedure while two Democrats could back the president
The Senate majority leader, Mitch McConnell, has pledged ‚Äútotal coordination‚ÄĚ with the White House in the impeachment trial of Donald Trump. But the 47-member Democratic caucus in the Senate could take control of key parts of the process, enabling them to call witnesses or merely to prevent a quick dismissal of the case, by recruiting four Republicans to make a 51-seat majority.
A two-thirds majority of 67 senators would be needed to convict and remove Trump from office, a seemingly unreachable number for Democrats.
Isabel dos Santos, the billionaire daughter of the former president of Angola, claims to be a self-made businesswoman, but a cache of documents investigated by the Guardian and partners appears to tell a different story.
The Luanda Leaks are a trove of 715,000 emails, charts, contracts, audits, and accounts that help explain how Dos Santos built a business empire worth an estimated $2bn.
China‚Äôs push for more births fails to convince a generation of only-children
China‚Äôs government has been trying to manage a public U-turn on one of its biggest, longest running and most powerful policy and propaganda campaigns for several years now, urging a generation of only-children ‚Äď born under its one-child policy ‚Äď that they should have more babies themselves.
Golfball-size hailstones have hit Canberra as severe thunderstorms move through parts of south-eastern Australia. The hail struck parts of Canberra including Parliament House while roofs, windows and cars were damaged across the city. The wild weather follows weeks where the Australian capital has been enveloped in smoke from nearby bushfires
Children‚Äôs charity Plan International UK and photographer Joyce Nicholls travelled across the UK talking to young women about the issues important to them in 2020: public safety, body image, social media and feminism. Their research found that girls are fed up and frustrated with the lack of real progress on gender equality.
A massive winter blizzard that buried Newfoundland in snow and cut power to thousands of homes has prompted the government in the Canadian province's capital, St John's, to declare a state of emergency.
Fireworks were let off as protesters clashed with the security force in Lebanon's capital on Saturday 18 January.
Officers used water cannon and fired teargas at demonstrators who were protesting the economic crisis the country has faced in decades after politicians failed to agree on a new cabinet following prime minister Saad al-Hariri's resignation in October
Ayatollah Ali Khamenei says Iran's missile strikes on US targets in Iraq earlier this month show it has divine support in delivering a 'slap on the face' to a 'bullying' world power. Addressing Friday prayers, Khamenei added that the killing of general Qassem Suleimani showed the US's 'terrorist nature'