7 Reasons Why Training Doesn't Produce the Desired Results and What You Can Do To


Seven Reasons Why Training Doesn't Produce the Desired Results and What You Can Do To Improve Your Results

Overview
Abraham Maslow said, "If the only tool you have is a hammer, every problem looks like a nail." As managers, leaders and change agents, we want to improve our organizational performance. Often training is seen as an important tool in this pursuit. Training is a fabulous tool! It can provide awareness, knowledge, skills and maybe even a chance to practice. However, all of our change efforts aren't nails, so training isn't our only tool. This special report identifies seven common reasons why training doesn't meet it's goals - even when it is the right tool - and more importantly - gives you some action steps to avoid these pitfalls.

The "Who's Accountable?" Game
People rarely are held accountable for using what they learned in a course or workshop when they get back to the workplace. So some people recognize going to training as a game. That's why training is seldom seen (by anyone in the organization) as what it could and should be - a strategic part of the business, with responsibility for performance enhancement. Regardless of how training is viewed, if people aren't held accountable, how likely is it that real performance change will occur? All of the actions below will make accountability clear.

What You Can Do

?Give people a clear message before participating in training what the expectations of them will be when they return.
?Plan some time with the participant both before and after the training session.
?Let participants know before they attend that an action plan is expected as a result of the training session. (Then be interested in the outcome.)
?Ask participants how you can help them reach their new performance goals.

The Cafeteria Cause - "Course du Jour"
Often training has no connection to the strategic objectives of the organization. Whether true or not, the prevalent perception in the organization is that there is no rhyme or reason to the latest training course. This cause is called "Course du Jour" because often organizations offer new training just like some people try new diets. New business books (and accompanying "hot" new training topics) are published with the frequency of new diet plans - and the similarities continue! With the fad popular diets, people hear about the new approach, buy the book, get excited, try the diet, and soon leave it - usually before they received any real benefit. The same thing happens in an organization. The new training topic, approach, idea or craze is tried and dropped before results can occur.. There's usually nothing wrong with the training introduced, but usually it isn't supported in the organization - or given the time to work. In these instances, the company is wasting time and money and confusing the majority of the employees. Maybe most costly however is the risk of fostering cynicism and reducing the credibility of leadership.

What You Can Do

?Make training decisions based on strategic direction and real performance gaps. Once those training priorities have been set, stick to them.
?Make a commitment to get a return on that training investment.
?Resolve to give the training time and support to work.
?Determine clear performance outcomes for the effort up front.
?When a new "hot topic" training course is proposed, ask, "How does this fit with what we've been doing? Is this just our next diet?"
?Use real work in the training when possible.

The Piling on the Work Paradigm
Many times managers and leaders see training as an expensive waste of time. When they attend classes, they continually think about all the work that is piling up "back in the office". Their employees see this attitude through their leader's actions. This thinking grows because leaders don't explain the reasons for the course and don't help people deal with the workload while they are gone. Since you can't make people learn, these situations can be disastrous in the training session itself. People may resent having to be in the training because they don't understand why they're there, and they know they'll have to work harder when they get back to the job to catch up. In this situation the participants may leave more cynical than when they arrived, with few if any new skills to counteract that possible effect.

What You Can Do

?Do everything possible to make sure all of management is on-board with the training and its purpose.
?Make a commitment to get a return on that training investment.
?Resolve to give the training time and support to work.
?Determine clear performance outcomes for the effort up front.
?Set up a plan to handle the work while the participant is learning. This action speaks volumes about the importance of the training. It will also improve their ability to focus on the session (e.g. "My critical work is being handled", and "Whew, I'm sure glad that most of my mail will have been handled when I get back!")

The January Third Application Assignment
Well designed training with motivated learners will result in people leaving training with some clear ideas about how they plan to apply what they've learned back on the job. But well intentioned as those plans might be, they may be no more effective than most New Year's Resolutions. Old habits are hard to break! Habits are especially hard to break when there is no support for the new skills and behaviors back in the workplace.

What You Can Do

?Give people a clear message before participating in training what the expectations of them will be when they return.
?Plan some time with the participant both before and after the training session.
?Let them know before they attend, that an action plan is expected as a result of the training session. (Then be interested in the outcome.)
?Ask them how you can help them reach their new performance goals. All of these actions will make accountability clear.
?Give an entire work group training in new information and skills at the same time. (Whenever possible and appropriate.)
?Use real work in the training when possible.

The Sleepwear Syndrome - "One-Size-Fits-All"
Often times a T-shirt or sleepwear is designed to be "one size-fits-all" and serves its purpose. Training isn't sleepwear and probably won't be effective that way. Look at it this way: though all the teen-age kids might wear one size of sweatshirt to school, would people wear the same size suit or skirt to work? If they did, would they look as good or perform well? In other words, one-size-fits-all garments aren't all that versatile for different situations. The basic goal of clothing - to cover our body and provide warmth - would be achieved, but many other reasons why we wear clothing would not be satisfied. The same is true for training in the workplace. Too often, generic, across-the-board training is administered. The basic premise with this syndrome is that "We'll give it to everyone - to be fair - maybe everyone doesn't need this information or lack the skills, but at least we will make sure we don't leave anyone out." In reality often management doesn't really know who needs the new skills and knowledge.

What You Can Do

?Base training and participation decisions on skills needed to be effective in the workplace.

The Lone Ranger Situation
Often people are sent to training as a perk, a reward, or as a way to get them in a new surrounding for awhile. In most cases, people in a team or work group may never all see the same training, except for the "Course du Jour" or "One-Size-Fits-All" variety. Some times people need specific skills to perform a specific part of their work. Often though, the "perk" training workshops are for skills many people in the group could use (or maybe they'll all be sent over-time; after all, everyone can't be gone at once.) The result? People come back to work in a vacuum. Not only are they not accountable (Reason Number One above), but no one they work with has the same new skills and knowledge that they do. Without support, as a Lone Ranger, the new ideas they bring back may not get implemented due to peer resistance or ignorance.

What You Can Do

?Give an entire work group training in new information and skills at the same time. (Whenever possible and appropriate.)
?Build training that is linked to the problems at work as well.
?Use real work in the training when possible.

The "Name That Tune" Game
This problem arises when, in the name of expediency or efficiency, training time is compacted. Trainers are asked to "Name That Tune" (or complete the training) in shorter and shorter time blocks. This show starts with "The Management Team only needs an overview", and ends with training being designed to fit a time slot, as opposed to being designed to build specific skills. The typical result of the "Name That Tune - shorten the session for my people Game", is training that is little more that exposure to a topic area - not training which can transfer real skills, with real practice time in the classroom.

What You Can Do

?Give the training staff some muscle - let them be strong advocates for training thatis skill based, and not just meant to fill the ever-shortening time slot.
?Determine clear performance outcomes for the effort up front.

Final Thoughts
Training can be expensive, often time consuming, and disappointing - both to the individuals and to the organization. Training and learning is also vitally important to the success of organizations. These Seven Reasons are often why training is so disappointing and time consuming. Taking the actions listed will help reduce the cost, lower the frustration and disappointment and drastically increase the effectiveness of the training in your organization.

1999, All Rights Reserved, Kevin Eikenberry. Kevin is the President of The Kevin Eikenberry Group, a learning consulting company that helps their Clients reach their potential through a variety of training, consulting and speaking services. Go to www.kevineikenberry.com/training/training.asp">http://www.kevineikenberry.com/training/training.asp to learn more about our customized training service offered or contact Kevin at toll free 888.LEARNER.


MORE RESOURCES:

Minimum salary threshold of £30k-a-year will also apply to migrants from the EU27

Sajid Javid is expected to publish a long-delayed white paper on Britain’s tough new immigration regime on Wednesday, as the prime minister seeks to build the case for her Brexit deal by pledging to “take back control of our borders”.

Related: Business leaders warn against plan to slash EU immigration to UK

Continue reading...

New York attorney general says charity functioned ‘as little more than a checkbook to serve Trump’s business and political interests’

Donald Trump has agreed to shut down his personal charity, the Trump Foundation, in the wake of a succession of scandals and a looming lawsuit which exposed a “shocking pattern of illegality”.

Continue reading...

The sentencing of Donald Trump’s former national security adviser Michael Flynn has been delayed during a live-wire court hearing filled with stunning reversals in which the judge accused him of having “sold your country out”.

Continue reading...

Online presenter accused of affecting the country’s reputation after suggesting the outfit was ugly

A popular YouTube presenter is facing charges in Thailand after she criticised a Miss Universe dress that was designed by the daughter of the king.

Wanchaleom Jamneanphol, a popular online TV host, is facing charges under Thailand’s notoriously strict cybercrimes and lèse-majesté laws – which make it illegal to say anything negative about the monarchy – for her comments online describing a dress designed by Princess Sirivannavari Nariratana as ugly.

Continue reading...

Google breached suppression laws by sending out emails headlined with the name of man charged with backpacker murder

Google has been forced to explain to the New Zealand government why it breached the country’s strict suppression laws by naming the man charged with murdering British backpacker Grace Millane.

The company said it had occurred by mistake, but stopped short of apologising for the blunder. Senior policy manager Ross Young told media Google had acted when it had been made aware of the court order, four days after it was issued.

Continue reading...

  • Marshall’s Big was first female-directed film to gross $100m
  • From 1976 to 1983 she starred in ABC’s Laverne & Shirley

Penny Marshall, who starred in the hit American sitcom Laverne & Shirley before becoming one of the top-grossing female directors in Hollywood, has died at 75.

Marshall’s publicist said she passed away at her home in the Hollywood Hills, California, on Monday due to complications from diabetes.

Continue reading...

Macquarie University Chinese history lecturer Kevin Carrico subject to detailed reporting of his movements on a recent visit

When Kevin Carrico landed back in Australia on Monday after spending a week in Hong Kong, his friend sent him a link to the front page of a Hong Kong tabloid.

It was covered with pictures of Carrico and details of his trip.

Continue reading...

Russell Horning is credited with making the dance move a global phenomenon in 2016

A lawsuit has been filed on behalf of Russell Horning, aka the Backpack Kid, against a video game company, alleging they breached his copyright for including his signature dance move “flossing” in their wildly popular game Fortnite.

Horning, 16, is credited with popularising “The Floss”, and became famous when he did the dance on Saturday Night Live during a performance by Katy Perry in 2016.

Continue reading...

Country braces for snap election as parliament rejects minority administration

Belgium’s government of four years has fallen on the issue of migration after the country’s parliament rejected an appeal from prime minister, Charles Michel, for its support for a minority administration.

Michel was forced to offer his resignation to the King of the Belgians, Philippe, after the Socialist party, with support from the Greens, proposed a vote of no confidence in his administration.

Continue reading...

Language saying marriage was between ‘two people with absolutely equal rights’ was dropped due to public pressure

Cuba’s government has backed away from enshrining gay marriage protections in its new constitution after widespread popular rejection of the idea.

Gay rights advocates had proposed eliminating the description in the constitution of marriage as a union of a man and woman, changing it to the union of “two people ... with absolutely equal rights and obligations.” But the government said on Tuesday that language promoting the legalisation of gay marriage would be removed from the draft.

Continue reading...

Korean Air will increase penalties after 35 cases of fans buying tickets to get close to their idols before cancelling

The latest trick employed by K-pop fans desperate to get close to band members, which sees them buy expensive airline tickets and then abruptly cancelling their flight once they have taken photos of their idols, has prompted South Korea’s flagship airline to increase refund penalties for late cancellations.

Korean Air announced the decision days after three fans of the boy band Wanna One took their obsession to extremes, boarding a Seoul-bound flight in Hong Kong to take photos of the band’s 11 members. They then demanded that they be allowed to disembark just minutes before takeoff and that they be given a refund.

Continue reading...

After the Finnish city was razed to the ground by the German army in the second world war, architect Alvar Aalto rebuilt it to a reindeer-shaped street grid. Then Santa came to town …

As soon as you land at Rovaniemi airport in Lapland you see a reindeer. Not a real one, admittedly, but somebody in a Rudolf suit cheerily greeting passengers who have just arrived. A couple of miles from “Santa’s official airport” lies Santa Claus Village, an amusement park complete with elves, real reindeers, huskies, shops and restaurants that draws more than 600,000 visitors a year to this isolated spot at the edge of the Arctic Circle.

There are reindeer everywhere in Rovaniemi: humans dressed as them at the airport, real ones pulling sleighs at Santa Claus Village and statues of them throughout the city centre.

Continue reading...

Once a thriving, glamorous city, Venezuela’s capital is buckling under hyperinflation, crime and poverty

A portrait of Hugo Chávez and a Bolivarian battle cry greet visitors to the Boyacá viewpoint in the mountains north of Caracas. “It is our duty to find one thousand ways and more to give the people the life that they need!”

But as Venezuela buckles, Chávez’s pledge sounds increasingly hollow. Vandals have splashed paint into the comandante’s face and beneath him Venezuela’s capital is dying.

Continue reading...

For a trial period, cars are allowed in the fortified area, a move many feel does not go far enough

Kareem Talal twice helped to bring down the concrete walls surrounding Baghdad’s Green Zone.

In 2016 he was among thousands of angry protesters loyal to the Shia cleric Moqtada al-Sadr who broke into the fortified enclave that houses government institutions and foreign embassies.

Continue reading...

Most cities have not been designed with women’s safety in mind but, from Egypt to Rwanda, new technology, design and education are reducing the threat of violence on the street

Sexual violence has rarely been so high on the news agenda. Since allegations against the movie producer Harvey Weinstein started to emerge in October last year, the global problem has finally become a mainstream issue. The United Nations has estimated that one in three women have experienced physical or sexual violence, with 120 million girls around the world having been forced into sex acts.

The repercussions go beyond the physical and psychological toll on individuals who have been attacked. Harassment and fear of violence can impede free movement of girls and women and stop them reaching their full potential, both socially and economically. “If women feel afraid,” says Laura Somoggi, who manages the biennial Womanity award for the prevention of violence against women, “it could undermine their ability to work or go to school or university which affects their empowerment, their rights.” Fear of attack is a bar to women escaping poverty.

Continue reading...

As thousands gather for the first public viewing of Musk’s ‘loop track’, skeptics wonder whether it will live up to its promises

Elon Musk enthused that this was no ordinary tunnel opening, but something epic and “incredibly profound”. Skeptics wondered whether it was just a hyped-up coming-out party for a hole in the ground.

In the end, the first public viewing of Musk’s latest visionary project – an underground “loop” track that promises to revolutionize transport in the 21st-century city – turned out to be a grand mixture of imaginative futurism and showbiz razzamatazz, not to mention a showcase for a novel tunnel-boring technology that may be the most significant development of all.

Continue reading...

UN-negotiated ceasefire in Yemeni port city seen as litmus test for other measures

Residents trapped in Hodeidah were daring to hope on Tuesday that the misery facing the besieged Yemeni city was abating, after the first day of a UN-brokered ceasefire appeared to hold.

Both Houthi rebels in control of the city and forces loyal to Yemen’s exiled government agreed to a cessation of hostilities at midnight on Monday night.

Continue reading...

Ogoniland women produce most of the family’s food but the twin pressures of land grabs and pollution are making it impossible for them to survive

Two women pick a slimy path through a creek, prized by generations of their female forbears for its mangroves, which once provided an abundance of food.

The elder in orange, the younger in blue, they fail to find a single periwinkle snail, a single fish or a usable piece of kindling between them. Their feet struggle to take purchase on the mud, more slippery than it used to be.

Continue reading...

The region’s inequality and violence, in which the US has long played a role, is driving people to leave their homes

Jakelin Caal Maquín, the seven-year-old Guatemalan girl who died this month in US custody, is the latest victim of a long, dysfunctional relationship between the US and its southern neighbours that has cost countless lives over the past half century.

Related: Why did a little Guatemalan girl die after crossing the US border?

Continue reading...

A heatwave will descend over the centre of the country this week and continue into Christmas, the bureau of meteorology says

Most of Australia is set for a warm and dry Christmas Day, with the bureau of meteorology predicting temperatures as high as 40C in the north, between the high-20s and mid-30s in capital cities, and little chance of rain.

The bureau’s seven-day forecast for the holiday period says Perth, Adelaide and Darwin will have the hottest Christmas Day, at a maximum of 35C, while there could be rain in Darwin and Hobart.

Continue reading...

The Democratic Republic of the Congo goes to the polls on Sunday with 21 candidates running to replace Joseph Kabila, who has been president since 2001. The photographer John Wessels has been watching the campaign transform the streets of the capital, Kinshasa

Continue reading...

Trafficked to the UK and raped for years, Abdul became homeless, got involved in crime and was threatened with deportation

The Home Office has paid £30,000 to a victim of child trafficking who was held illegally in immigration detention for several months despite having refugee status and showing clear signs of having been tortured and abused.

Abdul* (not his real name) was about seven when he was trafficked into the UK in the mid-90s. He thinks he came from Somalia but is not certain. He lived with adults who pretended to be his family but who abused him physically and sexually. One attempt to escape failed when police sent him back to his abusers. Suffering serious mental health problems as a teenager, he became street homeless and addicted to drugs.

Continue reading...

Imelda Cortez, 20, faced an attempted murder charge under draconian abortion laws after being raped by her stepfather

A rape victim who was charged with attempted murder in El Salvador after giving birth to her abuser’s baby has been found not guilty and freed from jail.

Imelda Cortez, 20, has been in custody since April 2017 after giving birth in a latrine to a baby girl fathered by her abusive stepfather.

Continue reading...

Film explores how women on the streets of Freetown suffer extortion, exploitation and imprisonment because of archaic laws

Mariatu was 15 years old when her widowed mother died and she ended up sleeping rough on the streets of Freetown where she fell into commercial sex work.

Not long after, she was arrested for “loitering” and, unable to pay a police bribe, spent six months in an adult jail.

Continue reading...

From the flight of Rohingya Muslims into neighbouring Bangladesh to the journey undertaken by pilgrims travelling to the Ganges delta, the lives of migrants are celebrated in a series of stunning entries to a photography competition organised by Oxford University’s centre of migration, policy and society

Continue reading...

Negotiations between countries have stopped, raising particular concern for Canada as its relationship with US sours

Amid an increasingly bitter diplomatic feud sparked by the detention of a senior Huawei executive in Vancouver, a highly coveted free trade deal between Canada and China looks increasingly unlikely.

The arrest of Meng Wanzhou, chief financial officer of telecom giant Huawei – and China’s subsequent detention of two Canadians – has halted negotiations between the two countries. And as the United States prepares to request Meng’s extradition in the coming weeks, China has vowed to unleash punitive measures.

Continue reading...

Russian media have seized on the yellow vest protests – but they don’t seem to have played a role in their genesis

Russian state television has spent much of the last two weeks playing up the chaos of France’s protests, continuing a trend of coverage that emerged long before troll factories and the modern era of “fake news”.

Seven years ago, the Kremlin-backed TV station Russia Today went all in on coverage of a leftist street protest in the west. Did Occupy Wall Street fit the Kremlin’s interests of showing a western nation in (relative) chaos? Yes. But at that time, few would have suggested that Occupy was anything but a genuine protest movement.

Continue reading...

Geopolitical and economic rivalry between China and the US – not a breach of Trump’s Iran sanctions – is what’s really behind Meng Wanzhou’s arrest

Blame the British, as usual. In 1807, in the midst of a struggle with Napoleonic France, HMS Leopard, a Royal Navy ship of the line, attacked, boarded and captured an American frigate, USS Chesapeake, off Norfolk, Virginia. The British claimed their action was justified by the presence on the American ship of four English deserters, whom they arrested. But, for President Thomas Jefferson, it was an outrageous, illegal infringement of the sovereignty and independence of the infant republic, eventually leading to the 1812 war.

It’s fair to say the Americans never forgot lessons drawn from the Chesapeake humiliation – and have been faithfully following Britain’s script ever since. As its power grew, the US, too, assumed the right to extend its national writ beyond its shores. One modern example is the way the US justice department ruthlessly pursues foreign nationals, such as the Scottish hacker Gary McKinnon, who are deemed to have broken US law. McKinnon’s extradition was ultimately blocked in 2012 by Britain’s then home secretary, Theresa May, after a public outcry.

Continue reading...

From Kevin Hart to Lena Dunham to Christmas songs, sometimes it’s a good idea to look critically at the past. But you can’t just ban everything

If 2016 was the year of the celebrity death, and 2017 the year of the celebrity sex scandal, then 2018 has been the year celebrities have been held to account for things they said in the past that no longer wash in these suddenly, if somewhat belatedly, enlightened times. Quite what to do next remains slightly TBD.

Many high-profile comedians have come under this kind of fire, from Sarah Silverman to Amy Schumer to Ricky Gervais, and last week it was the turn of Kevin Hart. He lasted precisely two seconds as the named host of the 2019 Oscars before his prior fondness for outrageously homophobic comedy, including a routine about how awful it would be to have a gay child, and his predilection for similarly hilarious witticisms on Twitter (including one tweet describing someone as looking like “a gay billboard for Aids”) were deemed, as the modern lingo goes, problematic.

Continue reading...

A selection of some of the planet’s most stomach-turning foods, including maggot cheese, fish sperm sac sushi and Chinese mouse wine, are on display in Los Angeles as part of a new exhibition that aims to delight and disgust in equal measure. The Disgusting Food Museum displays dishes from around the world in a bid to challenge stereotypes about which ingredients one would consider to be disgusting

Continue reading...

Sarah Sanders struggles to answer questions about Donald Trump's apparently more favourable view of Michael Flynn compared with his former aide Michael Cohen, when both have cooperated with special counsel Robert Mueller. She says Cohen is known to be a liar before saying 'I don't see any reason to go beyond that comment.' Sanders continued to claim the FBI had 'ambushed' Flynn – contrary to Flynn’s own statements. Asked if Trump was concerned about Flynn lying to the FBI and working for a foreign government, Sanders said: 'Not when it comes to things that have anything to do with the president.'



Continue reading...

Watchdog organisation Border Violence Monitoring has published videos of Croatian police conducting apparent 'pushback' operations against asylum seekers in woods on the border with Bosnia

Continue reading...

Hungary's rightwing government has faced a rare sit-in by opposition politicians. About a dozen MPs spent the night in the state television headquarters, in Budapest, in a continuation of their demonstration against PM Viktor Orbán's policies

Continue reading...

Italy's anti-immigration deputy prime minister is Europe's most followed politician on Facebook, with 3.4 million followers. Matteo Salvini used live streams in the run-up to parliamentary elections to speak directly to his supporters and show, as he puts it, images 'they would never show' in the mainstream media

Continue reading...

Israel has signalled its displeasure with Australia's recognition of West Jerusalem as its capital. A minister close to Benjamin Netanyahu said it was a mistake to contradict the notion of Israeli control over the whole city

Continue reading...

Egypt has announced the discovery of a well-preserved tomb decorated with hieroglyphs and statues south of Cairo. Officials expect more discoveries as archaeologists continue to excavate the site in the coming months

Continue reading...

odrnews.com ©